PRivacy policy

At Knox Embroidery Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you interact with our website or services.

We collect personal information that you voluntarily provide when you:

• Place an order through our website
• Request a quote or inquire about our services
• Subscribe to our newsletter or promotional emails
• Contact us for customer service or support

The types of personal information we may collect include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Any other information you choose to provide

We use your personal information to:

• Process and fulfill orders
• Respond to inquiries and provide customer support
• Send you updates about your order status
• Improve our products, services, and website
• Send promotional emails (if you’ve opted in)
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

We may use third-party services (such as payment processors or shipping providers) to assist in processing your orders. These third-party providers have their own privacy policies, and we recommend reviewing them. We are not responsible for the privacy practices of these third-party services.

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytics about how users interact with our site. You can control cookie settings in your browser and opt out if you prefer.

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving marketing communications from us
• Request more information on how we use your data

To exercise any of these rights, please contact us using the information provided below.

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as quickly as possible.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal information.